Return & Refund Policy: Thanks for shopping at Andromeda PC Gaming. If you are not entirely satisfied with your purchase, we're here to help.

 

Returns: You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging with all accessories that were included. Your item needs to have proof of purchase, this should be sent via email on the day of purchase.

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All return requests are to be sent to info@andromedagaming.co.uk, please do not send your items back with out first notifying us.

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Please provide pictures of your item and state the reason for your return.

 

Refunds: Once we receive your item, we will notify you that we have received your returned item. You will be notified on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit/debit card (or original method of payment).

 

You will receive the refund within a certain amount of days, depending on your card issuer's policies.

 

Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be included in your refund.

 

All returned items must be sent via recorded delivery,

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please email all tracking to info@andromedagaming.co.uk with your original purchase order as the subject line.